I would be happy to help you with your HP Officejet 5740 Printer. Is there a fix for this issue that does not involve uninstalling everything and then reinstalling something else?Īppreciate any replies with guidance/advice, to the HP Forums. I have exactly the same situation as this HP poster at this link and I also have exactly the same screens as he posted about what he sees when he is trying (unsuccesffuly) to configure to print duplex in WORD: However, the main thing that has vanished is that there is no longer an option to print in duplex using MS WORD. The printer works wirelessly once again although some print features seem to have changed. The HP tech fixed everything and downloaded drivers for it. Apple could not assist me, but they got me a case number for HP and I spent 40 mins on the phone with HP. Last night, my ISP re-set my router remotely because of cable internet phone issues and after the re-set, my wireless HP printer lost all connectivity. I have a MacBook Pro OS High Sierra version 10.13.1 Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.